About

Acceptable Use Policy

The purpose of this Acceptable Use Policy is to enhance the quality of the Services and to protect SSSINC Hosting Solutions (sssinc-hosting.com) customers, and the Internet community as a whole, from illegal, irresponsible, or disruptive Internet activities. This Policy applies to each Customer and its employees, agents, contractors or other users of such Customer who obtain Services from sssinc-hosting.com. Each User should use common sense and good judgment in connection with the Services.

I) Prohibited Uses
A. Utilize the Services to send mass unsolicited e-mail to third parties.
B. Utilize the Services in connection with any illegal activity. Without limiting the general application of this rule, Users may not:
(i) Utilize the Services to copy material from third parties (including text, graphics, music, videos or other copyrightable material) without proper authorization.
(ii) Utilize the Services to misappropriate or infringe the patents, copyrights, trademarks or other intellectual property rights of any third party.
(iii) Utilize the Services to traffic in illegal drugs, illegal gambling, obscene materials or other any products or services that are prohibited under applicable law.
C. Utilize the Services in connection with any tortuous or actionable activity. Without limiting the general application of this rule, Users may not:
(i) Utilize the Services to publish or disseminate information that (A) constitutes slander, libel or defamation, (B) publicizes the personal information or likeness of a person without that person’s consent or (C) otherwise violates the privacy rights of any person.
(ii) Utilize the Services to threaten persons with bodily harm, to make harassing or abusive statements or messages, or to solicit the performance of acts or services that are illegal under applicable law.
D. Utilize the Services in connection with any other disruptive or abusive activity. Without limiting the general application of this rule, Users may not:
(i) Utilize the Services to cause denial of service attacks against sssinc-hosting.com or other network hosts or Internet users or to otherwise degrade or impair the operation of sssinc-hosting.com servers and facilities or the servers and facilities of other network hosts or Internet users.
(ii) Utilize the Services to subvert, or assist others in subverting, the security or integrity of any sssinc-hosting.com systems, facilities or equipment.
(iii) Utilize the Services to gain unauthorized access to the computer networks of sssinc-hosting.com or any other person.

(iv) Utilize the Services to provide passwords or access codes to persons not authorized to receive such materials by the operator of the system requiring the password or access code.
(v) Utilize the Services to (A) forge the signature or other identifying mark or code of any other person, (B) impersonate or assume the identity or any other person, or (C) engage in any other activity (including "spoofing") to attempt to deceive or mislead other persons regarding the true identity of the User (excluding the use of anonymous remailer or Internet nicknames).
(vi) Utilize the Services to distribute or post any virus, worm, Trojan horse, or computer code intended to disrupt services, destroy data, destroy or damage equipment, or disrupt the operation of the Services.
(vii) Utilize the Services to conduct port scans or other invasive procedures against any server (except any server for which the User is an authorized system administrator).
(viii) Utilize the Services to distribute, advertise or promote software or services that have the primary purpose of encouraging or facilitating unsolicited commercial e-mail or spam.
(ix) Utilize the Services to solicit or collect, or distribute, advertise or promote, e-mail address lists for the purpose of encouraging or facilitating unsolicited commercial e-mail or spam.
(x) Utilize the Services in any other manner to interrupt or interfere with the Internet usage of other persons.
(xi) Utilize the Services in conjunction with file/media hosting, no shared/reseller/shell plans permit this, Dedicated servers are essentially unmanaged thus permitting it.
(xii) Abusive bandwidth use, as the plans all state bandwidth for ircds and shells is unmetered NOT unlimited, please do not abuse the privilege.
(xiii) Abusive CPU use, this shall include but not be limited to the running of Eggdrop botpacks, if you absolutely must make use of a botpack you are REQUIRED to get permission to do so from the SSSINC owner in advance otherwise your account may be suspended.
(xiiii) psyBNC processes on shared hosting (shell accounts) are limited a maximum of 2 irc connections (max 1 BNC Process per account/login). Eggdrop processes are allowed a maximum of 1 irc connection. Accounts in violation are subject to one warning and suspension if the client is not cooperative in rectifying the violation.
(xv) Web Reseller Plans are NOT permitted to provide "free" hosting accounts (screened accounts where user has been voice verified can be permissible provided no AUP violations occur). As free accounts tend to cause issues with services we can not permit them.
sssinc-hosting.com and it's affiliates reserve the right to deal with any violations of this policy as we see fit: Common results may include but are not limited to:
1. Charge of any additional compensation fee (Depending on what type of violation)
2. Suspension of the Account in question
3. Termination of the Account in question [with or without refund at our (SSSINC's) discretion]
4. Any further actions permissible by law (depending on the extent of any damage caused and how many offenses had occurred)
5. Spam Related Policy:
"Spam is unsolicited bulk email, whether commercial or non-commercial. Bulk email is two or more essentially identical copies of the same message, sent to multiple recipients. Spam will incur immediate account suspension and investigation, followed upon verification by cancellation of the account with no refunds. Spam in the amount of two or more individual emailed copies of the same message, regardless of the number of actual recipients, will incur a fee of $100, per incident. This definition of spam does not apply to accidental programming errors, provided it is reasonably clear that there was no obvious intent to spam, and provided every reasonable effort was made by the Customer to immediately forestall further accidental incidents, and provided the Host is immediately notified of the incident. Egregious activities, such as the use of special scripts intended to evade detection, will incur an extra fee of $400 per calendar day of such activity, plus such fees as must be levied to recover costs to the Host imposed upon the Host by the data center as a direct or indirect result of said egregious activities."

Terms Of Service

1. All sales final, refunds may be given but are not guaranteed.
2. All services are billed on a monthly basis client may cancel with one weeks notice, in which case hosting will end when client cycle begins for the next period.
3. Customer agrees by signing up for SSSINC Hosting Services any invoice payments shall be remitted by the due date of their invoice and no later. Customer also agrees to any suspension or further action should they choose to remit payment after their due date (this will include but not be limited to account suspension).
4. We at SSSINC do pride ourselves on a speedy technical support system. All tickets are answered normally within 15 minutes or less, however we do ask for up to 18 hours be given for responses as times do vary during the week.
5. There is no setup fee for services provided as we do not do managed hosting services unless done via a custom quote please contact sales@sssinc-hosting.com if you desire a managed service such as managed ircd hosting or anything along those lines.
6. Any payments made must include some form of verification (i.e. Money Order w/ Driver's License), PayPal payments must include your confirmed address, verified or not it is required. If the requirements are not met you will either be refunded or account setup delayed until the account can be verified.
7. We reserve the right to refuse services to any customer for any reason deemed applicable, however we will attempt to accommodate any clients with special installs if they are required by software provided the installs would not conflict with current software, cause any security holes in the system, or create instability of the server.
8. Resellers:
a.) Resellers of SSSINC submit that upon order of services SSSINC Hosting Solutions as well as any and all of it's affiliates and sub-organizations are not to be held liable for the reseller's dealings, this shall include but not be limited to the reseller's clients.
b.) Reseller further agrees that they will be held responsible for any and all clients they provide services to which are hosted from SSSINC Hosting Solutions or one of it's affiliate site's servers.
c.) Reseller also agrees to utilize that the reseller along with any customers are submitted to the same AUP/TOS Policies while hosted on any SSSINC Hosting Solutions server or other facility.
d.) Reseller shall furthermore agree that SSSINC Hosting Solutions will not be held liable upon reseller's termination/cancellation for any reason, this shall include but not be limited to abuse by the reseller of the AUP/TOS as well as excessive continued spam, or non-payment of services.
9. The TOS of SSSINC may be modified at any time and we will typically email all clients should this occur please read the AUP and TOS periodically to view any changes.